Frequently Asked Questions

Everything you need to know about your Brass Monkey Health experience.

What is the standard shipping timeframe?

We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

How do I return or exchange an item?

We offer a 30-day return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund or exchange.

Are your materials sustainably sourced?

Quality and ethics are at our core. We use premium, eco-friendly fabrics designed for durability and performance, ensuring our apparel is as good for the planet as it is for your lifestyle.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a unique tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a secure checkout experience.

How do I find the right size?

We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the specific garment measurements provided.